If you have restarted the modem or router and still have no internet, repeating the same restart is unlikely to tell you much more. The useful next step is to work out where the connection… Read More »
If every phone, laptop, tablet and TV is connected to Wi-Fi but none of them can use the internet, stop troubleshooting the individual devices. When the same problem affects the whole network, the fault is… Read More »
If every device in your home is connected to Wi-Fi but none of them has internet access, stop troubleshooting the individual computer or phone. When laptops, phones, tablets and TVs all fail at the same… Read More »
If Windows says “No Internet, secured”, your computer has successfully connected to a secured Wi-Fi network, but Windows cannot confirm a working internet connection through it. The confusing word is “secured”. It does not mean… Read More »
If Wi-Fi works on your phone but not your laptop or computer, you have already discovered one of the most useful clues in troubleshooting the problem. If another device can use the same internet connection… Read More »
If your Wi-Fi says connected but there is no internet, the Wi-Fi connection itself may be working normally. Your computer, phone or other device has successfully joined the local wireless network, but something further along… Read More »